Last updated: April 2026
When you create a Markup account we collect:
When you use Markup to manage your business, you store:
You are the data controller for your customers’ personal data. Markup acts as your data processor — we store and process that data only to provide the service to you.
We collect your account information to provide and operate the Markup service under our contract with you (Art. 6(1)(b) GDPR). We do not use your data for advertising, and we do not share it with third parties except as described below.
We keep your data for as long as your account is active. When you delete your account, all data associated with your organisation — including all customer records, jobs, and documents — is permanently and immediately deleted.
Your data is stored in a PostgreSQL database hosted on Railway (or Render). No personal data is sent to analytics services, advertising networks, or any other third party. Quote and invoice PDFs are generated on our servers and sent directly to your browser — they are not stored on our servers after download.
Markup uses a single session cookie to keep you logged in. This cookie contains only a session identifier — no personal data. It is set as HttpOnly and SameSite=Lax and is required for the service to work. No tracking or advertising cookies are used.
Under UK/EU data protection law you have the right to:
For any privacy questions or to exercise your rights, contact us at the email address used to register your account. We will respond within 30 days.